PPH COVID-19 Policies and Procedures

Parkway Playhouse is committed to providing a safe space for all of our participants and theatre community. The health and well-being of our patrons, students, and staff remain our top priority. We appreciate your understanding as we continue to navigate new territory and will update our policies in accordance with CDC, NCDHS, and our local health department guidelines as needed. Thank you for your understanding and assistance with PPH’s policies and procedures.

  • All PPH patrons, students, staff, volunteers and performers are required to wear a face mask inside the building. PPH  defines a face mask as the following:
    • Have two or more layers of washable, breathable fabric or be an approved surgical mask.
    • Completely cover your nose and mouth.
    • Fit snugly against the sides of your face and does not have gaps.
  • Anyone without a mask meeting these criteria will be asked to leave the premises.
  • Anyone showing symptoms of COVID-19 or with a temperature of 100.4 or greater is required to remain at home.
  • All of the theatre’s mini splits have been cleaned to ensure access to the cleanest, safest, and healthiest air possible. 
  • Hand sanitizer stations are available throughout the facility.
  • Patrons are asked to maintain proper social distancing in the facility; currently 6 feet.


Additional Class Guidelines Related to COVID-19:

  • Due to the changes in our mainstage performance schedule, all summer classes will be held in the theatre, which allows for adequate social distancing. 
  • Staff will meet your child in front of the theatre for drop off. Please DO NOT leave your child in front of the theatre without staff there to greet them. 
  • Students’ temperatures will be taken and hand sanitizer given before entering the building; students will then wash hands before heading to class.
  • Staff will assist with pick up at the end of class. If you have any questions and need to speak with staff, please park your vehicle and meet them at the door or send an email to the Education Coordinator or class instructor.
  • Staff will clean and sanitize between classes to keep our spaces as safe as possible.
  • In the event that anyone in a class tests positive for COVID-19, we will defer to the Yancey County Health Department for guidance.

In the event of a mandatory lock-down cancellation:

  • Should NC be put under a mandatory lock-down, in-person classes will shift to a virtual format for however long is required. In the event that the class is not able to shift to a virtual format (for example, the puppeteering class) we will consider alternative options.


An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and customers with underlying medical conditions are especially vulnerable. By visiting Parkway Playhouse you voluntarily assume all risks related to exposure to COVID-19.