Parkway Playhouse COVID-19 Policies and Procedures 

Last updated 8/3/2021 

Parkway Playhouse is committed to providing a safe space for all of our participants and theatre community. The health and well-being of our patrons, students, and staff remain our top priority. We appreciate your understanding as we continue to navigate new territory and will update our policies in accordance with CDC, NCDHS, and our local health department guidelines as needed. Thank you for your understanding and assistance with PPH’s policies and procedures. Please check back often as our policies will be reviewed and modified as needed. 

  • All Parkway Playhouse patrons, students, staff, volunteers and performers are required to wear a face mask inside the building. This follows the updated CDC guidelines as of July 29th, 2021. PPH defines a face mask as the following: 

○ Have two or more layers of washable, breathable fabric or be an approved surgical mask. 

○ Completely cover your nose and mouth. 

○ Fit snugly against the sides of your face and does not have gaps. 

  • Audiences will be required to wear a mask at all times while in the theatre. Anyone not willing to wear a mask will be asked to leave and have their ticket(s) refunded. 
  • All cast and crew members participating in a production will be required to wear a mask during rehearsals, while in the theatre. During performance, if actors provide a negative COVID test 24-48 hours prior to the performance, or show proof of vaccination, they will be permitted to perform maskless, if that is within their comfort level.
  • The theatre will have limited capacity with distanced seating. 
  • We will not have concessions for the time being. 
  • Anyone showing symptoms of COVID-19 or with a temperature of 100.4 or greater is required to remain at home. 
  • All of the theatre’s mini splits have been cleaned to ensure access to the cleanest, safest, and healthiest air possible. 


Additional Class Parkway Playhouse Junior Classes and Production Guidelines Related to COVID-19: 

  • COVID policies for Junior Classes and Productions will be reevaluated at the end of first semester. Parents will be notified of any changes by December 3, 2021. 
  • Classes will be held in person, in the Mountain Heritage Center rehearsal space, unless otherwise noted. Some larger classes may be held in the theatre.
  • All students are required to wear masks during Conservatory Classes, and rehearsals for Moana, Jr.. Vaccinated students, who have a copy of their COVID-19 vaccination card on file with the Director of Education, may perform in Moana, Jr. without a mask, if that is within their comfort level. Vaccinated students may remove their masks before entering the stage, but must replace their mask while in all backstage areas. We must have a copy of the student’s vaccination record to follow this procedure.
  • Staff will meet your child in front of the building for drop off. Upon arrival, students will be asked the following questions, given hand sanitizer and allowed to come into class. If any student answers yes to either question, they will be asked to call a parent and be picked up. 

○ Has your child had close contact with or been diagnosed with COVID-19 within the 30 days? 

○ Has your child experienced any of the symptoms below in the last 14 days? (fever, chills, cough, sore throat, respiratory illness, difficulty breathing, or loss of taste or smell) 

  • Staff will assist with pick up at the end of class. If you have any questions and need to speak with staff, please park your vehicle and meet them at the door or send an email to the Education Coordinator or class instructor. 
  • Staff will clean and sanitize between classes to keep our spaces as safe as possible. 
  • In the event that anyone in a class tests positive for COVID-19, or has a potential exposure, we will defer to the Yancey County Health Department for guidance.

In the event of a mandatory lock-down cancellation: 

  • Should NC be put under a mandatory lock-down, in-person classes will shift to a virtual format for however long is required. In the event that the class is not able to shift to a virtual format (for example, the puppeteering class) we will consider alternative options.


An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, people with underlying medical conditions are especially vulnerable. By visiting Parkway Playhouse you voluntarily assume all risks related to exposure to COVID-19.